Call Handler

  • Job Reference: 00000029-1
  • Date Posted: 24 December 2018
  • Division: James Grace Associates – Contact Centre
  • Location: Leicester, Leicestershire
  • Salary: £7.38 to £8.00 Per Hour
  • Sector: Contact Centre
  • Job Type: Temporary

Job Description

Are you looking to start work in an office environment in time for Christmas? We are looking for a team of 8 Call Handlers / Customer Service executives to join a rapidly expanding property management company based in central Leicester. Due to a large number of property acquisitions and a 200% increase in sales, we are looking to build a team of people to handle the volume of inbound calls that we are currently experiencing. Duties within this role will include;

  • Answering inbound telephone calls ranging from general enquiries to new client enquiries
  • Providing a first class customer service at all times
  • Dealing with general enquiries and directing technical enquiries to the relevant departments
  • Assisting the administration team during periods of low call volumes
  • Making outbound calls to follow up on email and web enquiries

These positions are available for an immediate start and will be offered on a temporary to permanent basis. The successful candidate will benefit from many things including;

  • Immediate starts available
  • Opportunities to earn additional bonuses
  • Temporary to permanent opportunity
  • Ample opportunities to progress into other roles within property management
  • Modern office environment
  • Competitive holiday and pension package

We are looking for people who are available to start work as soon as possible. To be considered for this role you will ideally possess the following;

  • Previous experience in a similar role or a confident telephone manner
  • Strong customer service skills
  • Good I.T. skills
  • Flexible to work occasional Saturdays
  • Available to start work asap and looking for permanent employment

To apply for this position, please apply directly through this website. This position is advertised on behalf of James Grace Associates who operate as an employment agency.

Call handler, customer service, contact centre, call centre