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Part Time Customer Service Advisor - Leicestershire

£9.50 per hour plus bonus
Ref: 409 Date Posted: Wednesday 21 Apr 2021
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Part time customer service roles available

Office based training and then work from home

Opportunities to become permanent 

 

With the demand for part time work at an all time high, we have some fantastic opportunities for Part Time Customer Service Executives to join our market leading client.  Not only are we offering part time hours but also the opportunity of permanent employment with a very prestigious local company. 

Duties within this role will include;

  • Answering inbound calls from customers with general customer service / pricing enquiries
  • Offering advice and guidance around customers existing policies as well as offering advice on alternative solutions
  • Amending customers account details / payment details
  • Directing calls to other departments within the business
  • Resolving any customer disputes
  • Working predominantly over the telephone with some written communication required. 

 We have two separate shifts available, with part time training available in line with the selected shift pattern

  • Monday: 09:00 am – 17:30pm, Friday: 09:00 am – 17:30pm, Saturday & Sunday: 09:00 am – 13:00pm (23 hours)
  • Monday: 09:00 am – 15:00pm, Thursday: 11:00 am – 14:00pm, Friday 12:00pm – 18:00pm, Saturday & Sunday: 09:00am – 13:00pm (23 hours)

So what are you waiting for? If you have previous experience within a customer service based role and you are looking for part time employment with the ability to commit to one of the above shifts, apply today and a member of our team will contact you. 

Please note - due to the nature of these roles, successful candidates will need to pass a Criminal Record, fraud and Credit check