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Customer Experience - Burton upon Trent

£250,000 - £30,000 per annum
Ref: 592 Date Posted: Wednesday 14 Jul 2021
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We are currently on the hunt for a service professional customer experience associate to enhance the customer journey for an exciting new business who are improving peoples restaurant experiences through the use of an application. You will be joining a company that has a huge scope for development and lots of potential with the team that is already there. The business we are recruiting for have had heavy financial backing from multiple investors and are looking to start controlling their specific market. 

 

Hours of works:

08:00am to 17:30pm - Monday to Friday 

 

Customer experience associate responsibilities:

  • Actioning of customer and restaurant enquiries
  • Provide accurate answers and solutions to customer queries
  • Complete digital menu updates to a high standard
  • Address customers complaints in a patient and compassionate manner
  • Identify customer questions, overall needs and concerns. 

 

We would love to speak to people who are looking for a new role with previous customer service experience. Candidates who have got big personalities and are always looking to help improve peoples experience, we are also interested in you!

 

Customer experience associate benefits:

  • Very competitive salary
  • Great team to work within
  • Development opportunities
  • Healthy holiday package