Fiona Townsend

Experienced and commercially astute Recruiter with 10 years of multi sector experience covering Internal, RPO, MSP and agency recruitment. 

Experience of building and executing recruitment strategies and processes including attraction, headhunting and pipelining, volume campaigns, creating assessment material, interview matrix and scoring, competency assessments and onboarding. 

Having worked for a global leader in talent solutions I have experience of successfully managing RPO and MSP campaigns for the likes of Santander, Virgin, IBM and Computacenter with volume campaigns in retail and banking and senior technical recruits within the project and consultancy practices. 

In 2014 after 3 years in the company I was offered the opportunity to relocate to Australia where I managed a team of office support recruiters on the North Shore of Sydney and was responsible for the strategy, direction and development of the division. 

Relocating back to the UK at the start of 2018 I have been appointed by James Grace Associates to head up and develop their Professional Services division and offer clients a bespoke solution that is tailored to suit the needs of their business. 

If you are looking for a recruitment partner who is proven and puts the clients needs first, please get in touch.

We work with the following sectors;
• Professional Services
• Contact Centre
• Industrial and Manufacturing 

For more information, please visit www.jamesgraceassociates.co.uk or call us on 01530 440303