Contact Centre

Ranging from the importance of finding an Associate Director, the complexity of sourcing a Dialler Manager or the pressure of completing a volume recruitment campaign for your Contact Centre, James Grace Associates have the tools and experience to work in partnership with you. We pride ourselves on our ability to create bespoke recruitment campaigns and tailoring our service to suit the needs of our clients. By working in unity, we are able to perform even the most complex search and selection campaigns within tight timescales. If you are looking for your next hire, call the team at James Grace Associates and rest assured that you are in the hands of the experts. 

Roles that we recruit for include;

  • Customer Service Advisers
  • Sales (B2B & B2C)
  • Collections/Debt Recovery Agents
  • Claims
  • Team Leaders
  • Analysts
  • Contact Centre Managers
  • Telesales Managers
  • Customer Service Managers
  • Dialler Managers
  • Resource & Planning Managers
  • Operations Managers
  • Business Change
  • Transformation Managers